troubleshooting

NOTE: Viewing Hi-Res Videos will fill up web cache space on your hard drive. For best performance, clean out your web cache files before and after viewing streaming videos, (in Windows: Control Panel > Internet > Temp > Delete Files) .

IF YOU HAVE AN AUTOMATIC DOWNLOAD MANAGER INSTALLED: deactivate the D.M. to view the video on-line (otherwise the video may be downloaded to your hard drive by the DOWNLOAD MANAGER for later playback)

When web traffic is high, the lengthier hi-res videos (like the first one) may stop streaming partway through. If this happens often on your connection, it may be best to use a DOWNLOAD MANAGER just to send the whole file to your hard drive, and then play it after the download completes).

If Media Player keeps saying "Buffering" and goes from 0% to 100% over and over, then you have a slower connection that optimal. Just be patient and after a minute or two the video will stream.

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